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New study reveals how AI can enhance flexibility, efficiency for customer service centers

April 27, 2024

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AI is a valuable asset, so long as it's used properly, though customer service organizations shouldn't rely on it exclusively to guide their strategies, according to new research.

from Top Technology News -- ScienceDaily https://ift.tt/yimZOvz

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New study reveals how AI can enhance flexibility, efficiency for customer service centers

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